Smart card identity section is responsibles in issuing identity card to the eligible Brunei Darussalam's citizen, permanent resident of Brunei Darussalam and foreigners. Smart card identity can be applied at the department's headquarters or any of its office branch at all districts.
Walk in facility for travel documents application is available. However, public is highly encourage to download QueUP application via Google Play or App Store and book in advance for queue application slot. This will enable public to reduce their waiting time and guaranteed their queue slot for application.
Application process period can be found under client's charter information.